Customer Support – Luxoro Formello U.S.

At Luxoro Formello U.S., we are committed to providing exceptional service with the same care and precision that define our shoes. Since every pair is Made-to-Order, our team is here to assist you with any questions regarding your order, returns, or exchanges.

📧 Email Support

For all inquiries, please write to:
us.support@luxoroformello.com
Our team responds within 24 business hours (Monday–Friday).

📞 Call / WhatsApp Support (U.S.)

For instant assistance, you can reach us at:
+1 661-373-7986
Chat on WhatsApp

🔄 Returns & Exchanges

To request a return or exchange, please complete our Return & Exchange Request Form before sending back any items.

• Unapproved returns will not be accepted.

• Return instructions are provided only after your request is reviewed and approved.

Important Notes

• Our support is entirely online to ensure smooth communication and timely assistance.

• Please do not ship items without prior authorization.

Business Information

Luxoro Formello LLC
30 N Gould Street, Suite R
Sheridan, WY 82801
United States