Luxoro Formello USA operates online at us.luxoroformello.com. All orders are shipped directly from our U.S. warehouse in California.

Every pair is handcrafted using traditional European shoemaking techniques, ensuring timeless quality and comfort.

We rarely discount, but exclusive offers are announced to newsletter subscribers.

Yes, digital gift cards are available.

Our men’s shoes run true to U.S. size. If between sizes, go down half a size. See our Men’s Size Guide for details.

Our women’s shoes run true to U.S. size. If between sizes, go up half a size. See our Women’s Size Guide.

All shoes are standard width (Men’s D, Women’s B).

They may feel snug initially. Premium leather molds to your foot within 3–5 wears.

Crafted in supple calfskin and supported by moulded midsoles that follow your natural foot curvature, each pair is designed for all-day comfort. Our cushioned footbeds and proprietary Alivio Construction add flexibility and ease with every step.

We work exclusively with full-grain calf leather and fine suedes, finished by hand with rich patinas. All hides are sourced from LWG Gold Standard tanneries around the world to ensure the highest quality and sustainability.

Shipping is free on orders over $150.

Made-to-Order pairs are crafted in 6–7 working days, then delivered within 3–6 business days in the U.S.

A tracking link is sent via email once your order ships.

Orders may be adjusted within 12 hours of purchase. Contact us immediately at us.support@luxoroformello.com.

Submit our Return & Exchange Request Form. Once approved, you’ll receive instructions.

Refunds are issued within 7–10 business days after inspection.

No. Only authorized returns are accepted.

Use a horsehair brush for cleaning, pigmented cream for patina leathers, and suede brushes for suede. See our Shoe Care Guide.

Every U.S. order includes a complimentary shoe care kit (cream for patina leathers, horn, and shoe bags).